The Anchor Motel
Frequently Asked Questions:
Q:  Does every room have an ocean view?
A:  
Yes, all 15 rooms have a view of Scarborough State Beach.  The motel room with the best ocean view is Room #14.

Q:  When will the room be charged to the credit card I provided when I reserved?
A:  
Your card is not charged until your arrival, at which time you may pay with cash or a different credit card if you prefer.  
However, the card on file will be authorized one week prior to your reservation.  Authorizations put a hold on your funds
(normally the cost of a one-nights stay) but disappear after a couple weeks if they are never used.  Please note that we do
not accept personal checks as payment.

Q:  What is your cancellation policy?
A:  
This year, for the 2011 season, we are implementing a slightly different cancellation policy.  Similar to 2010, all
cancellations must be received
one-week in advance of the reservation, but now the fee will be a charge of $25 per night
cancelled with less than a week's notice
.

For example, if your reservation was for July 20 - 24 (5 nights) and you call to cancel your entire reservation on July 15th,
your cancellation fee will be $50 (July 20 & 21 were cancelled with less than a week's notice).  July 22, 23 & 24 were
cancelled free of charge because we were given a one-week's notice for those three days.

Please note that cancellations must be received prior to check in time on the expected day of arrival, as no shows are
charged a one-night's stay.  Cancellation charges remain the same in the case of hurricanes or any other unforeseen
circumstances.  Please also be sure to get a cancellation number upon cancelling your reservation as reservations are not
considered cancelled until you have received one.

Q:  Do the rooms have coffee makers?
A:  
No, but free coffee and donuts are provided in the main office every morning.  Complimentary coffee and muffins are
provided for those staying in one of our two Bed & Breakfast rooms.

Q:  Are hair dryers and ironing boards provided?
A:  
Yes, but there are limited quantities so they are kept in the office rather than each room.  Simply ask someone in the
office for one to borrow and they would be happy to get it for you.

Q:  How much does it cost to get on the beach across the street?
A:  
Nothing!  Scarborough State Beach has no access fee, therefore you can enter the beach anywhere free of charge.  
Parking, on the other hand, is not free for beach comers but if you are staying at The Anchor Motel, a parking space is
provided in our lot at no additional charge!

Q:  Which rooms have one king bed?
A:  
The rooms directly to the right and left of the main office (Room #s 5 & 6).  The rest of the rooms have two double beds
in each room.

Q:  Do you provide a cot?
A:  
Yes, we have one cot on hand which may be borrowed on a first come, first serve basis.  We now provide the cot at a fee
of
$10 per night but keep in mind that the cot does not fit very well in regular motel rooms that already have two double beds.
 It is best used in either a motel room with a king bed or one of the Bed & Breakfast rooms (which both have two double beds
but are slightly larger than the regular motel rooms).

Q:  How many people can fit in one room?
A:  
I would recommend no more than four people in one room but I have seen people squish six in a room before.  Our
largest rooms (the B&B rooms) only have two double beds.  Also keep in mind that additional people (more than two) cost
$10 extra per person per night, unless they are ages 10 and under.

Q:  Are pets allowed?
A:  
No, pets are not allowed at the motel most of the time.  We only occasionally accept pets October through May (our
off-season).  Please keep in mind that costs for any damages or excessive cleaning necessary upon your departure will be
charged to the credit card on file and pets must not be left unattended at anytime.  
Kingston Kennel is a great place to keep
your dog or cat if you are traveling with one.

Q:  May we check-in prior to 3:00pm?
A:  
Yes, if your room happens to be ready early.  If your room has not been cleaned yet, you may check in and park for the
beach in the meantime.  You may also remain parked at the motel upon check-out on your day of departure, so long as
everything is out of the room and the key has been turned in by 11:00am.